If you require technical assistance, please send an email to firstname.lastname@example.org. In this email, it is helpful to have:
Here's an example of a good email:
Subject: AOS-Jet-Duplex printer not working Hi AOS Support, I'm having trouble printing to AOS-Jet-Duplex from my linux computer lappy. In OpenOffice, I select File -> Print but cannot find the printer AOS-Jet-Duplex. I log in as mhavas. If you'd like to drop by, I'll be in my office for the next hour but plan to have some lunch. I should be back at around 3pm. Thanks, Michael
Here's an example of an email that could use some work:
Subject: Fwd: Fwd: Re: Hi I can't print. HELP!
If email is not working on your computer, you may drop by my office in Burnside Hall room 847 or call me at 514-398-3761.